NEW 2018-11-13T23:26:36+00:00

Let us be part of your success story.  Our work will always give you the right return on investment. 

Store Design, Graphics, Seminars

Store Design & Visual

Store Design Dollywood

Funky Monkey Toys & Books

Store Design Dollywood Wrap Design

Fixture Drawings


Store Design Dollywood Layout

Floor Plans

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Restaurant Design

Miami Opera House


Branding, Graphics & Web

Graphic Design Elephant Tom Crossman

Elephant Sanctuary

Branding, Graphics & Web

Graphic Design Elephant Tom Crossman

Elephant Sanctuary

Graphic Design Disney World Design
Graphic Design Ice Cream Store
Beverly Hills Dog

Orlando Day Planner

Ricky the Dragon

Beverly Hills Dog

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Retail Seminars

Graphic Design Elephant Tom Crossman
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Merchandising Like the Big Guys
is a survey course of how the and why the major retailers merchandise the way they do. The stores discussed utilize my experience working with Target, Macy’s and Disney.  The seminar hand out is shown here.

The Psychology of Shopping
Knowing what customers are thinking when they shop, can increase sales exponecially.  The first and last impressions customer’s have are especially important as it will make the difference between customer’s recommending, or not recommending your store to their friends. And word of mouth is your most important marketing tool. Every merchandising decision  must be made with the customer’s point-of-view in mind.

What We Can Learn from Theme Park Retail

This talk gets the creative wheels turning by seeing examples of 20 great themed stores. The Power Point presentation is exhaustive, and includes stores from all over the world.

One Handed Shopping
Customer psychology is the focus here. Big picture retail concepts are covered, but in a new, insightful, and entertaining way. “One-handed shopping” refers to customers being able to shop a store with one hand, and how to merchandise accordingly.

3 Simple Rules to Great Displays
There are basic building blocks used by all professional display people. This class teaches these rules, and shows that display does not require artistic ability.

Good Design is Good Business
This seminar will demystify  store design and graphic design.  Smart design choices makes stores stand out from their competitors, and increase sales through merchandising and signage. Learn how to elevate a customer’s interest in your store, and how to guide their shopping experience once they’re inside.Whether doing postcard layout or remodeling a store, there’s a professional way to do it.Smart decisions can be made with the information provided here.

Seminars include sophisticated Power Point presentations and detailed hand outs.


Tom Crossman Store Design

I’m Tom Crossman.  I’m a renaissance man; a creative who can handle every aspect of a big project; the big idea, presentations, design development, and execution.  I’m very hands-on, but also work with talented freelancers.

I grew up in shadow of Disneyland.  It was my first design school.  It taught me master planning, traffic flow, architecture, graphic design, and most importantly, the language of fun.

My retail career encompassed sales, buying and store management.  My move to the creative realm started with a freelance display position at FAO Schwarz. One thing led to another;  I climbed the corporate ladder, and after 4 rungs, became the VP Creative Director at FAO Schwarz.  After 10 years, I was recruited to be a Marketing VP at Toys’R’Us.

Good design is good business, and I’m the rare creative with a business perspective. 

How to Store Design


We discover your message. We weed out what’s most important to your audience to determine what will ultimately make your business successful.  We convert your idea into a real, tangible, visual message.  We get to know you. We invite you to lay out your ideas, notes, and napkin scribbles on the table. We research your industry, mission, target market, corporate (or non-corporate) culture, competitive advantage, values, strengths, weaknesses, challenges, and goals.  And I’ll understand the design direction in your business category.  For instance, the dental industry has a very different flavor from the retail business.

How to Store Design


The idea, or concept, is 90% of a design project.  Projects vary, but typically we’ll propose multiple concepts;  2 or 3 for a store, and up to 10 on a logo project.  And the concepts presentations are executed in very tangible presentations, so you can understand the idea completely.  Your feedback then directs us on how to continue, and I’ll come back with updated concepts or new ideas

How to Store Design


Deliverables vary based on the type of project.  5 – 25 working drawings may be required on a store design project. On a graphics project, final artwork in various formats is needed, or a style guide needs to be created.  


We work with  Big Companies and Innovative Entrepreneurs!

We frequently work with start ups, providing store and interior design, corporate identity, and websites. We also work with very established companies on many different types of projects.

Tom Crossman Clients
Tom Crossman Store Design Clients
Tom Crossman Store Design Clients
Tom Crossman Store Design Clients


We deliver every point on every proposal. We’ve had some pretty awesome clients through the years, some well known, some start ups. They’ve all taught us something and all of them got the best we can offer.